Product: Transamerica Customer Care Clear all filters (0 of 3 reviews match)
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I have been paying 18 dollars by by draft every month for 26 years. Now they have no idea who I am, nor do they care who I am. The only want your money. They refused to return phone calls, I have called them repeatedly. And left a Monique Harris (1-319-355-3927), and...
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1.0
Product
Transamerica Customer Care
I liked
  • Hanging up on them
I didn't like
  • Waiting for hours on phone and reply to emails
  • Representatives gave me bad and inaccurate information and forms
  • Fees and charges are outrageously high
#1308375
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The plan changed hands and was finally underwritten by Transamerica. My husband died 11/27/16. I have tried and tried for 4 months but no luck getting anyone to transfer into my name. I have called so many times and talked to so many people that are total clueless....
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Product
Transamerica Customer Care
I didn't like
  • On hold each call for over 2 hours with getting transferred
  • Been calling for 4 months and not helped me yet
#1029605
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There is no support. After hours and hours of holding, never a live agent picks up the phone. I need to update my account, which requires mywfg.com access. But, my online access is also locked out with instruction to contact the support team, who never answers calls. ...
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1.0
Product
Transamerica Customer Care
#942456
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